FAQ

Frequently asked questions

Direct answers to common questions about ordering, parameters and products. Where a parameter depends on the task, we say so directly instead of inventing a number.

How do I place an order?

Submit a request via the "Get a Quote" form, use the AI Packaging Assistant, or contact the sales department directly by phone or email — see the Contacts page.

What is the minimum order quantity (MOQ)?

The minimum order quantity depends on the product type, dimensions, material and other technical parameters. A sales manager will confirm the available minimum volume individually for your request.

What is the production lead time?

Lead time depends on the product and volume. Our manager confirms the exact timeline after reviewing your order details.

Can I order packaging to a custom specification?

Yes. On the Manufacturing page, you can describe the packaging requirements and submit the technical brief in text form. If drawings or additional materials are required, a manager will agree on a suitable way to provide them separately.

Is the product suitable for food contact?

Yes. PPF ROST polyethylene film can be used for contact with food products. The safety of the material is confirmed by a valid sanitary and epidemiological certificate. The specific film type and its parameters are agreed with a manager according to the intended packaging application.

What share of production uses recycled raw materials?

More than 50% of production volume is made from recycled raw materials at the company's own facilities.

Does the company export its products?

Export terms and destinations are currently being confirmed. If you represent a company outside Ukraine, please submit a request on the Export page and our manager will follow up.

Can I receive a product sample before placing an order?

Yes, we provide product samples before an order. The availability of a specific product, its parameters and the method of receiving the sample are agreed with a manager. To request a sample, select "Sample request" in the form.

Didn't find your answer?

Contact the sales department or leave a request — a manager will reply directly.